USAGE RULES
Only you are authorized to use the product when you purchase a THOMPSON LEARNING Product as an individual, under a single-user license. A single-user license only allows the person who purchased the THOMPSON LEARNING Product to use the product for one year from activation unless you pass the exam before the one-year expires. Reselling or sharing the product with students, co-workers, friends, or others is prohibited. We offer a discounted multi-user license for educators and others wanting to purchase for more than one user.
You agree that the THOMPSON LEARNING Service and certain THOMPSON LEARNING Products include security technology that limits your usage to three devices.
REFUND POLICY
Continuing Education is Non-refundable.
Exam Preparation Courses are Non-refundable unless you complete the steps below.
To properly utilize our course and qualify for a course refund if you cannot pass your exam twice.
- Complete the entire curriculum as laid out within the “Study Schedule”.
- Pass at least two mock final exams with a score of 80% or higher.
- Take and fail to pass the electrician exam twice while using our program.
- After your first unsuccessful attempt at passing your exam, email your test results to us within 14 days so we may guide you in the areas where you are struggling.
- If you are unable to pass your exam on your second attempt, send us your test results within 14 days of taking your exam to qualify for a refund, and we will remove you from the course.
*Codebooks and shipping charges are non-refundable.